What to Expect from Your Next Appliance Service

Our team at Appliance Professional is here to make your every appliance repair as convenient and speedy as possible. We believe one of the reasons customers continue to turn to us for relief is because we perform every service with the highest degree of integrity and care—walking you through your repair from start to finish. That is why we are happy to share what to expect from your next service below.

The day before your appointment, you will receive an automated confirmation call, so you can plan accordingly.

The day before your appointment, you will receive an automated confirmation call, so you can plan accordingly.

Three things to consider before our technician arrives:

On the day of the appointment, you will get a call 30 minutes before your scheduled time to confirm you are at home. Our certified technician will arrive in a fully stocked green van within the 30-minute timeframe, ready to perform a thorough inspection and get to work right away.

Need to cancel or reschedule? Just call or chat with our office staff and we’ll find another time that works better for you.

Is your call for a warranty claim?

We will follow the warranty company or manufacturer’s procedures. If your policy has a deductible, our technician will collect it during the appointment. We will diagnose the issue and submit that diagnosis to the company – they will approve or deny the repair. If you have questions about the process, feel free to ask!

If your repair is covered under a warranty, our team will follow the procedures laid out by the company or manufacturer to a ‘T’. If you have a deductible, we will collect it during our visit. If your repair isn’t covered or we need to submit a diagnosis and wait for approval, we will let you know and schedule a follow up as needed. We understand that warranties can be confusing, and while we can’t speak for the warranty company, we will do our best to help you navigate it.

Once our repairs are complete, we will perform a thorough test to ensure quality. Finally, we clean up after ourselves, leaving our workspace spotless—allowing you to enjoy your appliance in peace.

Are you still curious about your upcoming appliance service?

Call us at 803-788-4433. We’ll walk you through your service from start to finish.


Work With the Professionals

See Why We are the Right Choice

Certified & Trained Technicians

We make the process as painless as possible.

Responsive & Available

We know how important it is to get your appliances running properly and quickly.

Service All Makes & Models

We have the experience and training to get it done right, the first time.

Focused On Customer Service

We truly care about our customers which is why we work quickly to repair your appliances.